Elasticsearch, Logstash, and Kibana get pleasure from the good thing about getting vibrant and practical communities. You may have our assurance of substantial-top quality support and single source of fact being an Elasticsearch Services client, even so the Elastic community will also be a beneficial useful resource in your case when you will need it.

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For anyone who is using a distribution listing as your registered e-mail, You may also sign up a 2nd email handle with us. Just open up a circumstance to let us know the title and electronic mail handle you would like for being included.

In the Elasticsearch Provider Console: Visit the Support page or find the support icon, that looks just like a lifetime preserver, on any page inside the console. Get hold of us by email: [email protected]

Involve the deployment ID that you would like help with, particularly when you have several deployments. You'll find the deployment ID about the overview web page for your personal cluster inside the Elastic Cloud Console.

When you are on an Elasticsearch Service Normal subscription and also you have an interest in transferring to Gold or Platinum support, remember to Speak to us. We also advise which you study our greatest practices manual for obtaining the most out of your respective support practical experience:

We can provide support regardless of whether your ecosystem is on-prem or during the cloud. Call our workforce to discuss your precise infrastructure and specifications, including SLAs and stability needs.

If you have any specialized questions that are not for our Support workforce, hop on our Elastic Neighborhood discussion boards and acquire responses in the authorities in the Local community, including persons from Elastic.

When you contact us by e-mail, you should use the e-mail address that you just registered with, to make sure that we will help you more immediately.

Describe the problem. Incorporate any suitable details, like mistake messages you encountered, dates and situations when the issue occurred, or the rest you're thinking that could possibly be practical.

At that point, Microsoft Promoting will make use of your complete IP address and user-agent string in order that it might adequately procedure the ad click and charge the advertiser.

On the lookout for unexpected emergency Elasticsearch support? Are you currently possessing operational concerns along with your self-managed Elasticsearch cluster in creation surroundings?

For anyone who is a completely new client who just signed up for Elasticsearch Services, it usually takes some hrs on your Support Portal entry to be setup. If you have issues, get to out to us at [email protected].

These membership ranges deliver certain response periods for support problems, better support coverage several hours, and support contacts at Elastic. Furthermore, it contains support for the way-to and growth queries. The exact support protection depends upon your membership degree.

Elasticsearch, Logstash, and Kibana get pleasure from the benefit of acquiring vibrant and handy communities. You've our assurance of superior-top quality support and one source of real Elasticsearch support truth as an Elastic Cloud consumer, nevertheless the Elastic Group can be a useful source in your case whenever you need it.

With the release of The brand new Support Portal, even When you have an existing account, you will be prompted to update your password.

To learn more, Check out High quality Support Companies Coverage. For anyone who is on a regular membership, therefore you have an interest in upgrading your support stage, remember to Call us. We also advise that you read through our greatest procedures tutorial for obtaining the most out of your support expertise:

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Being an Elasticsearch Company shopper, you can acquire an e-mail with instructions tips on how to log in to the Support Portal, where you can track each current and archived cases.

Just open a circumstance to let's know the title and e-mail deal with you would like to be included. When opening a circumstance, There are several stuff you can do to get assistance a lot quicker: